We do everything in our power to make using WhatCleaning as easy as possible. Here are a few frequently asked questions that we get asked. If you can’t find the answer to your question here, feel free to give us a call and we will be glad to help.

  • What geographical area do you cover?

    Everything within the M25 and a 30 mile radius outside of the M25.

  • Do we supply all materials?

    Yes, we will bring everything required to carry out the clean, thoughwe are happy to use any specialist products you supply for flooring finishes etc.

  • How many people will attend?

    Normally teams of two, though small flats may have just the one member of staff, similarly very large houses we may use more people.

  • Do I need to be at home?

    No, our work takes a few hours and for practical reasons when cleaning the less people in the property the better. If you want to check over the property after the clean we can call you 1 hour before we finish.

  • How do you get access?

    This is up to you. Usual methods are:

    • To meet us at the property
    • We collect/return keys from an Estate Agent/ Relocation Agent
    • You can post keys to our office/leave with a neighbour

    We are entirely flexible on collecting/returning keys within reason.